What does it take to be a leading managed vision care company?
Innovation. Dedication. And execution.
Davis Vision’s integrated administrative, network and lab capabilities provide the most efficient, cost-effective vision program available.
Administration
Our superior customer service and benchmark administrative systems offer tremendous ease-of-use. Here is why over 98% of our clients renew their plans with us:
- 100% U.S.-based customer service focused solely on vision care
- Flexible reporting capabilities with online access to utilization data
- Collaborative partnership approach
- Dedicated account management teams with years of vision care experience
- On-site support at benefit fairs and open enrollment meetings
- Online benefit management self-service tools with real-time support
- Standard and ad hoc reporting capabilities
- Client-specific communication and education materials and Web services
- Bi-lingual access 24/7 online and through our automated voice response system with extended live customer service hours seven days a week and the ability to communicate via translation in over 170 languages.
Provider Network
Our extensive, national provider network includes over 30,000 ophthalmologists and optometrists (each credentialed by our NCQA-certified process) in private practice and retail settings, as well as many premier regional and national retail locations.
Laboratories
Davis Vision’s wholly-owned ophthalmic fabrication laboratories are truly leading edge facilities that produce eyewear guaranteed to meet or exceed federal and state requirements. And because we own our labs, we guarantee our quality with an unconditional one-year breakage warranty for all eyeglasses made at Davis Vision labs. We also extend that warranty to eyeglasses made by our retail partners’ facilities.
